Accounts Receivable
As part of our commitment to provide excellent customer service and reduce paper correspondence, we are pleased to offer secure online portals for electronic invoice payment. The applications offer invoice presentment and secure automated transaction processing for payment via credit card, e-check and ACH.
To determine which payment portal you should be using please refer to your invoice. If the bank listed under EFT Payments is JP Morgan Chase please proceed using the JP Morgan “PAY HERE” option. If the bank listed is Wells Fargo, please proceed using the Wells Fargo option.
*NOTE: Customer ID = Your Vail Resorts Customer Number (located at the top of your invoice)
Password for JP Morgan Payments only: Last four digits of your Customer Number combined with your billing Zip Code (You will be prompted to change your password after initial logon)
If you experience issues with the system or have any other questions for the Accounts Receivable department, please contact us at AccountsReceivable@VailResorts.com.
If your payment relates to Wholesale, you will need to complete the below remittance template and attach it to an email to AccountsReceivable@VailResorts.com. If you have any questions, please refer to the Vail Resorts Wholesale Customer Payment Remittance Policy below or contact the Accounts Receivable team.
Wholesale Remittance Form
Wholesale Remittance Policy
Wholesale Remittance Policy – CAD
Click here to dispute an invoice. If your dispute relates to Retail/Rental or Lift invoices, you will need to complete this dispute template and attach it to the form. Per your contract, please pay any remaining balance on your invoice, excluding the disputed amount. Full instructions can be found here.